A Job Developer will develop and monitor workforce development services for the Work Experience/Internship, On-the-Job Training (OJT), Community Service, and Apprenticeship Programs for current and Post-TANF/NHEP participants.
The incumbent of this position will assist and support current and Post-TANF/NHEP participants, while working closely with NHEP and SNHS staff, local employers, educators, and social service organizations as needed.
SUPERVISION RECEIVED: Works under the direct supervision of the Field Support Manager.
SUPERVISION EXERCISED: None
JOB RESPONSIBILITIES:
- Provides individualized job development services to current and Post-TANF/NHEP participants that are in alignment with the Bureau of Employment Supports (BES) Career Counselor’s or SNHS Career Advancement Counselor’s assessments, employment plan, and participant goals.
- Collaborates with local employers, workforce development agencies, CBOs, local training providers, etc. to identify and develop employment and training opportunities.
- Develops, monitors, and executes agreements with employers and participants for Work Experience/Internship, OJT, Community Service, and Apprenticeship programs.
- Develops a diverse menu of employment related opportunities within the local community by actively networking and utilizing other creative marketing strategies.
- Provide individualized, transitional, support, employment, training, education, job preparation, barrier resolution, job retention/post-employment, career development/counseling/advancement, and re-employment services to participants.
- Promotes the upskilling of participants to enhance their eligibility for higher wage positions.
- Supports and assists participants in training and credentialing attainment by collaborating with employers to identify required training.
- Meets in the local office, local libraries, community colleges, community resource centers, One Stop Centers, and other establishments that are convenient to participants.
- Reports all participant changes including employment status, to BES Career Counselor within two (2) calendar days.
- Contacts active participants at least twice per month.
- Contacts employers with active contracts at least twice per month.
- Enters accurate and complete data for all contacts with participants into the State of NH New HEIGHTS system on the day that the contact was made or service was delivered.
- Participates in required meetings and on-site Monitoring’s as needed.
- Knowledge of local and statewide social services. Attend regular networking and partner meetings as assigned.
- Prepares and submits a monthly programmatic statistical report to the Field Support Manager. Tracks other reports as requested.
- Complete Job Developer Training within the initial year of employment. This obligation can be fulfilled by providing proof of current certification.
- Ability to regularly meet and/or exceed performance goals.
- Will maintain professional boundaries with all current, past, and prospective participants, and maintain the confidentiality of participants and staff, in accordance with SNHS policy and procedure.
- Abide by all SNHS and DHHS Safety policies and procedures.
- Present professional and positive image as a representative of SNHS.
- Responsible for having adequate knowledge of all SNHS programs and will gather sufficient intake information to make referrals to other SNHS programs which are beneficial to the participant and his/her family.
- Perform other related duties as required.
ADDITIONAL SKILLS, KNOWLEDGE & ABILITIES:
Ability to develop employment opportunities; self-starter; work as a team member with co-workers or independently; communicate effectively, both verbally and in writing; develop and maintain effective working relationships with low-income participants, employers, public and private community agency staff, co-workers, and the general public; analyze job openings and other labor market data; motivate and energize individuals to work towards employment goals; basic computer programs such as e-mail and word-processing; computer competency to access employment and job search information on the internet.
EDUCATION AND/OR EXPERIENCE:
Associate’s degree from a recognized college or university with major study in Marketing, Human Resources, Business Administration, or Program Management, or related field is a plus. Equivalent professional work experience in marketing or job development process will be considered. A combination of education and experience that demonstrates an ability to fulfill the duties will also be considered.
Possession of a valid New Hampshire driver's license and/or have access to transportation for statewide and regional travel. Willingness to travel to/from DHHS District Offices, local libraries, community colleges, community resource centers, One Stop Centers, and other establishments that are convenient to participants, when applicable.