Southern New Hampshire Services, Inc.
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Administrative Assistant (Nashua - 35hrs/wk)

JOB SUMMARY:
Incumbent of this position will function as the principal support for the Housing Manager. The individual will develop a work-flow process and implement systems that will allow for the orderly, timely and professional completion of tasks as required.

SUPERVISION:
Received: Works under the direct supervision of the Housing Manager, and general supervision of the Housing Director.
Exercised: None.

RATE: $15.65 – $17.55

JOB RESPONSIBILITIES:
· Assists with the day-to-day activities of operating a housing facility.
· Provides a wide variety of clerical/administrative support to the site Housing Manager and other housing staff as requested by the Housing Manager. Examples of duties include: Assists with waiting list and resident file maintenance and upkeep.
· Assists with Managerial duties such as, conduct tenant certification, selection and annual recertification, handle leasing of new and turn over units.
· Become proficient and utilize rental software to enable Housing Manager to maintain records of collections, disbursements, security deposit reports, etc., in accordance with the HUD Handbook 4350.3.
· Collects rents, issues receipts, makes daily deposits and run necessary reports at the request of the Housing Manager.
· Responsible for having adequate knowledge of HUD Handbook 4350.3 rules and regulations and Enterprise Income Verification (EIV).
· Screens telephone calls and drop-in visitations for the Housing Manager as well as placing outside calls for any of the offices.
· Responsible for maintaining effective client relations.
· Will be responsible for conducting orientations for new move ins at the request of the Housing Manager.
· Must possess a valid driver’s license and be able to travel when needed.
· Will maintain professional boundaries with all current, past, and prospective clients, and maintain the confidentiality of clients and staff, in accordance with SNHS policy and procedure.
· Abide by all SNHS Safety policies and procedures.
· Present professional and positive image as a representative of SNHS.
· Responsible for having adequate knowledge of all SNHS programs and will gather sufficient intake information to make referrals to other SNHS programs which are beneficial to the client and his/her family.
· Perform other related duties as required.

REQUIRED SKILLS AND ABILITIES:
· The individual will have good communication skills in both oral and written form, knowledge of computers and bookkeeping skills is essential.
· Must be proficient at utilizing rental software programs, Microsoft Office and Excel.
· Demonstrated working knowledge of supportive services and other resources for senior citizens.
· Ability to advocate, problem solve and help residents to maintain their independent lifestyle.

EDUCATION AND/OR EXPERIENCE:
· The incumbent will have at least a high school diploma (business college experience a plus).

PREFERRED EXPERIENCE:
· Must possess strong customer service skills. Experience in property management and Boston Post software a plus.

Southern New Hampshire Services is an Equal Opportunity Employer
Reference :
2020-43
Contract :
Full Time
Job(s) available(s) :
1
Required Experience :
Experience Required
Education level :
High School | GED | HiSET
Wage :
$15.65 - 17.55/hr
Location :
Nashua, NH
Working duration :
Creation date :
03/19/2020
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‘COVID-19 Alert'

DUE TO THE FLUID NATURE OF THE COVID-19 CRISIS WE ARE NO LONGER SEEING CLIENTS OR VISITORS IN OUR RESOURCE CENTERS AND OFFICES.

WE ARE STILL HERE AND ABLE TO SERVE OUR CLIENTS VIA PHONE
 

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