The NHE Grant Job Developer establishes and maintains activities to locate, secure and/or develop (as appropriate) job openings and training-related on-the-job (OJT) training for Workforce Innovation and Opportunity Act (WIOA) participants who are directly or indirectly impacted by the opioid crisis in New Hampshire. Provides professional job placement services and provision of access to job opportunities to individuals seeking employment that offers self-sustaining wages and growth potential. Works with NH employers to encourage the hiring of workers with opioid use disorder as part of the Governor’s “Recovery Friendly Workplace Initiative.” Conducts aggressive business outreach activities, including cold calls, for the purpose of matching workers with employers. Negotiate and execute targeted number of on-the-job training contracts with employers. Work closely with NHE grant Career Navigator staff to ensure seamless delivery of placement and support services to program participants. This position will be based in Manchester, NH with coverage statewide based upon the identified workload and OJT sites. This position has a project end date of June 2020.
Works under the direct supervision of the NHE Project Manager, with general supervision and oversight provided by the WIOA Program Administrator.
Bachelor’s degree in Marketing or Business Administration. Three years experience in recruiting candidates, marketing to employers and job development with demonstrated placement success. Experience in job task analysis and sales work a plus. Demonstrated experience working in a collaborative team setting and with multiple partner organizations in a fast paced environment is essential. Solid computer skills in Microsoft office suite. Experience with Salesforce, NEOSERA or other Customer Relational Management (CRM) database programs a plus. Strong organization, writing, communication, and customers service skills. Must be willing to travel to employer sites statewide as needed. An equivalent combination of education and experience demonstrating the skills, knowledge, and ability required for this position may substitute for degree.
* Conduct aggressive ongoing business outreach for the purpose of matching workers with employers for open postings and On-the-Job Training opportunities in coordination with NH’s sector strategy initiative.
* Develop knowledge of the specifics of the Opioid Crisis in NH including the challenges and barriers to employment.
* In coordination with the Governor’s assigned staff, work with and educate NH employers regarding the hiring of workers with opioid use disorder as part of the Governor’s “Recovery Friendly Workplace Initiative.”
* Coordinate with the identified grant partners including Community Health Organizations to ensure knowledge of the target population; make on-site presentations to potential customers on employment options including OJT.
* Act on all customer referrals for placement services from the NHE grant Career Navigators in a timely manner; maintain open and ongoing communication related to the status and progress of all referrals.
* Conduct job task analysis work to ensure that worker skills are matched to the job opportunity.
* Attend business- led meeting/functions (e.g., Chamber of Commerce meetings, breakfast forums, etc.) for the purpose of marketing workers to prospective employers.
* Attend employment expos, job fairs, etc., including setting up an information booth if appropriate.
* Attend and actively participate in project related committees and meetings.
* Educate employers on the various incentive and tax relief options available to employers.
* Work in conjunction with traditional employment resources, including state and/or local economic development staff to identify potential employment growth opportunities that may be of benefit to WIOA participants.
* Prepare and execute OJT contracts, as appropriate.
* Conduct mandatory OJT site visit interviews with employer and customer.
* Work with employers to link OJT with registered Apprenticeship opportunities
* Conduct required follow-up calls/visits with employers who have hired WIOA participants to identify and remediate issues and concerns; discuss future hiring needs, etc.
* Prepare required documentation and reports to support program outcomes as required by the SNHS NHE Project Manager and the Office of Workforce Opportunity (e.g., placement activity reports, employer contact logs, etc.)
* Develop proficiency in the use of workforce job search tools (e.g., NH Works Job Match System and other job board websites). Proficiency with CRM tools is preferred.
* Will maintain professional boundaries with all current, past, and prospective clients and will maintain the confidentiality of clients and staff in accordance with SNHS policy and procedure.
* Will abide by all SNHS Safety policies and procedures.
* Will present professional and positive image as a representative of SNHS.
* Responsible for having adequate knowledge of all SNHS programs and will gather sufficient intake information to make referrals to other SNHS programs which are beneficial to the client and his/her family.
* Perform other related duties as assigned by the Project Manager and/or WIOA Administrator within the objectives of the position.
* Minimum of 3 years Job Placement experience with demonstrated placement success.
* Bachelor’s Degree in related field or minimum of 5 years experience.
* Strong marketing outreach skills.
* Experience working with employers, private and public educational institutions, and/or re-employment agencies.
* Excellent written and verbal communication skills; excellent interpersonal skills and professional demeanor.
* Self-starter with ability to work with minimal supervision.
* Ability to organize and prioritize work to ensure program goals are met.
* Computer skills required; must be proficient in Word and Excel programs, and knowledge of computerized employment tools; e.g., accessing internet-based job search information; familiarity with Salesforce CRM tool.
* Demonstrated ability to work with target populations (e.g., dislocated workers and low income individuals who are directly or indirectly impacted by the opioid crisis) in an employment and training environment.
* Ability to work well both independently and as part of a team.
* Understanding of professional ethics including customer and staff confidentiality policies.
Southern New Hampshire Services is an Equal Opportunity Employer