The incumbent of this position is responsible for assisting the Food Pantry Worker with the daily functions of the Outreach Food Pantry program, including: general maintenance and organization of the Food Pantry as well as pickup and delivery of Food Pantry items to the other Outreach Centers. Will also greet Energy/Crisis clients and will have initial contact with potential applicants on the phone or in person. Will complete emergency forms, schedule appointments and make reminder calls.
Works under the direct supervision of the Energy/Crisis Coordinator and the General Supervision of the FAP Director.
- Experience working with the general public, particularly the elderly, disabled and low income population;
- The candidate will have a minimum of High School diploma or equivalent;
- Knowledge of basic food safety procedures;
- Valid New Hampshire driver’s license, current adequate car insurance, and a reliable vehicle for transportation of food.
- Must have the ability to deal with clients and co-workers in a professional, confidential and respectful manner. Ability to comply with schedule, policies, and job responsibilities;
- Ability to lift and carry seventy-five (75) pounds.
- Assist with the organization and maintenance of the Food Pantry on a regular basis. Including: monitoring of shelf dates; rotating stock.
- Assist with record keeping and compiling of information such as inventory records, food package quantities and composition;
- Responsible for ensuring cleanliness of storage areas, freezers and refrigerators;
- Assist with the routine custodial and janitorial tasks for the Outreach Center (per Food Pantry Checklist, such as discarding left over perishable breads and pastries at the end of each day).
- Obtain pantry stock from local donors, including but not limited to: supermarkets, community partners, and agency programs.
- Transport pantry stock to and from area agency Outreach Centers, as necessary.
- Assists with the preparation of Emergency Food Packages, with some modification based upon family size or other requirements based upon application(s).
- Be available to assist with TEFAP distributions as directed by supervisor.
- Assists Outreach Center staff by answering phones and receiving clients when they come to the center.
- Make reminder appointment calls.
- Assist with other seasonal crisis and outreach programs and services as directed.
- Abide by all SNHS Safety policies and procedures.
- Will maintain professional boundaries with all current, past, and prospective clients, and maintain the confidentiality of clients and staff, in accordance with SNHS policy and procedure.
- Present professional and positive image as a representative of SNHS.
- Responsible for having adequate knowledge of all SNHS programs and will gather sufficient intake information to make referrals to other SNHS programs which are beneficial to the client and his/her family.
- Perform other related duties as required.
Southern New Hamsphire Services is an Equal Opportunity Employer